• Customers have the right to withdraw from their purchase within 14 days of receiving the goods.
  • Return shipping costs are the responsibility of the customer.
  • Products must be returned complete, including all accessories and original packaging.
  • Any reduction in value resulting from handling beyond what is necessary to inspect the goods may be deducted from the refund in accordance with applicable consumer protection laws.
  • Personalized products, including products engraved with the customer’s name or other custom specifications, may not be eligible for withdrawal rights where permitted by applicable law.